Casinozer Review 2026
Casinozer has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology . Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam . Based on the data c
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Casino Overview
About Casinozer
Bonuses & Promotions
No active promotions at this time.
Games & Software
Casinozer offers a wide selection of games from top providers.
Deposits & Withdrawals
| Method | Deposit | Withdrawal | Fees |
|---|---|---|---|
| Visa / MasterCard | Instant | 1–3 days | No |
| Bitcoin | Instant | Up to 24h | No |
| Bank Transfer | 1–3 days | 3–5 days | Varies |
| E-wallets | Instant | Up to 24h | No |
Pros & Cons
✓ Pros
- Fast withdrawals
- Wide game selection
- 24/7 customer support
✕ Cons
- Country restrictions apply
- Wagering requirements
Security & Licensing
Casinozer operates under a valid gaming license and uses industry-standard security.
Customer Support
Player Reviews
Once again, I find it hard to grasp the previous reviews and can't quite agree with CasinoGuru's high score, which isn't something I usually do ;-) Like all Altacore casinos, they unfortunately have this not very clearly communicated 10x bonus winning limit. As a result, I tend to avoid the regular bonuses there. HOWEVER, alongside its sister site Betify, Casinozer stands out as the only Altacore casino offering wager-free non-sticky bonuses through Telegram every Friday. Each euro gives you a spin at 0.20 cents. As previously mentioned, you only need to wager the winnings and deposit once. Playing with real money allows access to all slots and live casino games, AND even using a VPN is permitted! I've made around 15 deposits with rather modest winnings. Withdrawals arrive within 24 hours, or typically on Monday if processed over the weekend. Automatic KYC via the provider without any waiting time is fantastic! Yesterday was definitely a highlight. I deposited €50 and hit a 15,000x win with a 20-cent stake. The slot crashed, displaying "maximum win" and €3,000. I braced myself for endless extra verification, especially for games like Dama/Hollycorn that often require a selfie with my elbow and an A4 sheet of paper, plus lengthy proof of payment. But to my surprise, without any further requests, my winnings from Friday night were in my bank account by Saturday night—it's tough to get better than that, in my opinion! :)
I lost 370.90 from my balance while playing on the VIVO provider through Casino Oracle 360, using Casinozer to automatically place bets of 100 euros. I reached out to customer support, and two different agents acknowledged the issue, but I still haven't seen my money back. Avoid this place; they're scammers. Mi hanno tolto 370,90 dal mio saldo mentre giocavo su Casino Oracle 360 con il fornitore VIVO, usando Casinozer per fare scommesse automatiche da 100 euro. Ho contattato il supporto clienti e due operatori diversi hanno confermato il problema, ma i soldi non sono ancora tornati. State alla larga; sono truffatori.
I tried out this casino for the first time yesterday, where I made a deposit, spent some money, and even won a prize. Unfortunately, when I requested a withdrawal, it's still pending!!!!!!! I attempted to reach customer support, but I can't even access that option. Now, when I try to enter the casino through the website, it always alerts me that the site is unsafe. Based on my experiences, there's always this lingering doubt about whether we will actually receive our money. However, everything turned out okay. Joguei ontem pela primeira vez neste casino, onde fiz um depósito, gastei algum dinheiro e até ganhei um prémio. Infelizmente, quando pedi o levantamento, ele continua pendente!!!!!!! Tentei contatar o apoio ao cliente, mas não consigo aceder a essa opção. Agora, quando tento entrar no casino pelo site, ele sempre me avisa que o site é perigoso. Com base nas minhas experiências, sempre há essa dúvida se realmente vamos receber o nosso dinheiro. Contudo, correu bem.
I had a terrible experience with Casinozer. Avoid this casino at all costs. They won't pay you if you win. My withdrawal of 500 euros was ignored, and they offered no explanation to me or to the casino guru. I played fairly, never used any bonuses, and made three deposits that went through without any issue. However, when it came time to withdraw my winnings, they failed to pay me.
I’m really glad to see that the Casinozer team pays attention to feedback and engages with players here. That being said, I want to give a shout-out for lowering the minimum withdrawal amount with pix, which is becoming the go-to method for many of us Brazilians. This change makes me feel good and motivates me to share my thoughts because the last time I used the casino, the minimum withdrawal was set at 100BRL, and now it has been reduced to just 50BRL. Fico realmente feliz em ver que a equipe do Casinozer presta atenção ao feedback e se engaja com os jogadores aqui. Dito isso, quero parabenizá-los pela redução do valor mínimo de saque com pix, que está se tornando o método preferido para muitos de nós brasileiros. Essa mudança me deixa contente e me motiva a compartilhar minhas impressões, pois da última vez que usei o cassino, o saque mínimo era de 100BRL, e agora foi reduzido para apenas 50BRL.
Passando pela verificação da conta, e após receber a informação de que os saques seriam processados em 24 a 48 horas, fiz algumas pequenas vitórias, algumas dezenas de euros, e submeti meu pedido de saque, mas ele nunca foi processado, mesmo depois de 48 horas, com a conta verificada. A comunicação com o suporte resultou apenas em respostas automáticas, e meu pedido de saque permaneceu sempre com a opção de cancelamento, sem ser processado. Foi muito frustrante ficar esperando dias sem conseguir retirar o valor. Em algumas ocasiões, cancelei o pedido, joguei um pouco e, por curiosidade, sempre que fazia isso, era uma verdadeira decepção em termos de giros, independentemente do provedor, e os ganhos desapareciam rapidamente. Acredito que há opções muito melhores disponíveis no mercado e que os jogadores deveriam evitar essa.
Casinozer Dear Loki2023, First of all, we’d like to thank you for your review. It is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go to step into the future. Regarding your withdrawal request, on average it takes in between 1-2 working days for the responsible department to handle the withdrawal request, please be informed that the weekend days do not count towards this. After the withdrawal has been approved it depends on the payment method when the money will arrive. For some methods, this can take up to 5 working days. After checking your account, we have noticed that your withdrawal requests have been cancelled by yourself. Note that our customer support is available on the livechat from 10am till midnight everyday, and will always do its best to help you as much as it can. If you don’t have access to our livechat during the opening hours, you can still send us an email to support@casinozer.com. Your email will always get an answer within 24 hours. Moreover, we are sorry to hear you have been unlucky at our casino. Please note that all our games come from reliable providers and are run on their servers. Therefor, the result cannot be affected by a third party. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. Gaming is supposed to be a fun activity and you should never play above your means and only for fun. While it is possible to win you should never play any funds you are not comfortable with losing. We hope to hear from you soon in order to clarify the situation, and we wish you a great day. Kind regards, Casinozer Team
This casino requires some time to truly understand. I faced some issues early on, but after addressing them, it turned out to be an enjoyable place to play. The KYC process took a while, but once that's handled, there are no issues with withdrawals.
I’m facing issues with self-exclusion; they don’t respond or accept my request properly. They keep dragging things out. It’s been three days of trying without any results, and in the meantime, I've put in more money and lost, just like always on this site. Estou enfrentando problemas com a autoexclusão; eles não respondem ou aceitam meu pedido adequadamente. Eles continuam enrolando. Já se passaram três dias tentando sem resultados, e enquanto isso, coloquei mais dinheiro e perdi, como sempre neste site.
Casinozer Dear Fapoker, We take the chance to thank you for your feedback, which is crucial to improve our product and services as we go to step into the future. Each closure on our site must be requested at the following address: accounts@casinozer.com. Once your closure request has been sent, it will be automatically processed within a maximum of 24 hours. The protection of all our players is important to us, when it comes to closing an account, or protecting a player. In order to close your account, we invite you to send us your request to: accounts@casinozer.com, specifying in the body of the email, the reason for the closure. We will then proceed to close the account. Withdrawal requests are processed within a maximum of 48 hours. Once your withdrawal has been validated, an email informing you of this is sent. Depending on the method used, it may take some time to see the funds in your account. Our support team is available by email or live chat, every day of the week from 10am to midnight. You can go to the main page of the site to open a live chat, or email us at support@casinozer.com if you are having problems with your account. We hope to hear from you soon in order to clarify the situation, and we wish you a great day. Kind regards, The Casinozer Team
I didn't like this casino I didn't even play the first time I deposited, the amount was not credited However, after about 48 hours, the account was refunded. But as it went wrong, I didn't play it anymore. Não gostei deste casino , Nem cheguei a jogar na primeira vez que depositei , não foi creditado o valor No entanto passado umas 48 horas foi devolvido a conta . Mas como correu mal não joguei mais la .
Casinozer Dear Valter, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future. We are sorry to hear you are disappointed, however, please note that we do not usually experience missing deposits. In case this is encountered, in order to escalate the matter to our responsible department we ask the player to provide all the documents needed such as proof of payment or bank statement. Therefore, we urge you to contact us by email at support@casinozer.com or by live chat and our team will be more than happy to help you. We apologize for the inconvenience and we wish you a good day! Kind regards, The Casinozer Team
Even with the restriction "lock" for Germany 🇩🇪, I managed to create an account, complete the KYC process, and make a deposit! Upon discovering that Germany is listed as blocked in the Terms and Conditions, I quickly realized this casino is a scam, primarily focused on exploiting customers! It's typical of all Curaçao-licensed casinos, offering nothing worthwhile and a poor RTP return. The bonuses are minimal, paying out only 5x, 10x, or 15x. I strongly advise everyone to steer clear of casinos licensed in Curaçao. Places like Sol, Bitstarz, Fairspin, and Superseven all operate in the same manner. I’m also baffled that Bonanza from Big Time Gaming isn't available to play for 80 cents. Curaçao casinos operate very differently, and their slots are significantly inferior compared to those licensed in Malta. Exercise caution with Curaçao casinos!! Trotz der „Sperre“ für Deutschland 🇩🇪 konnte ich mich dort anmelden, den KYC-Prozess bestehen und einzahlen! Als ich sah, dass Deutschland in den AGB gesperrt ist, war mir sofort klar, dass dieses Casino ein Betrug ist und nur die Kunden ausnimmt!! Es ist typisch für alle Casinos mit Curaçao-Lizenz, einfach nichts Wertvolles und keinen guten RTP-Rücklauf zu bieten. Die Boni zahlen nur 5x, 10x oder 15x aus. Ich rate wirklich jedem, sich von Curaçao-lizenzierten Casinos fernzuhalten. Sol, Bitstarz, Fairspin, Superseven usw. laufen alle gleich. Ich bin auch überrascht, dass Bonanza von Big Time Gaming nicht für 80 Cent spielbar ist. Curaçao-Casinos funktionieren ganz anders, und die Slots sind viel schlechter als bei Malta-lizenzierten Casinos. Seid vorsichtig mit Curaçao-Casinos!!
Casinozer Dear Slizzy, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future. We kindly inform you that as stated in our terms and conditions 2.6, it is the sole player's responsibility to make sure t he/she is not in breach of any legislation or gambling regulation in force in his jurisdiction; We are sorry to hear you have been unlucky at our casino. Please note that all our games come from reliable providers and are run on their servers. Therefore, the result cannot be affected by a third party. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. We are a serious casino that takes care of their customers, if you need any more clarifications you can check our website where all information regarding the licence and our casino is reported. We hope we have informed you sufficiently and we wish you a good day! Kind regards, The Casinozer Team
I made a deposit, and they credited it as bonus money even though I didn't opt for any bonus. When I reached out to customer support to cancel it, I was met with a rude response, insisting I had to play through the bonus or they would just wipe my entire balance. Essentially, I ended up throwing my money away, which might have been a better plan since I could use some warmth with the current heating expenses. Ich habe eine Einzahlung gemacht, und mir wurde das Geld als Bonusgeld gutgeschrieben, obwohl ich keinen Bonus wollte. Als ich den Kundenservice kontaktierte, um das zu stornieren, wurde ich unhöflich informiert, dass ich diesen Bonus spielen müsse oder mein gesamtes Guthaben einfach gelöscht wird. Im Grunde genommen habe ich mein Geld verbrannt, was vielleicht sogar besser gewesen wäre, da ich etwas Wärme bei den aktuellen Heizkosten gut gebrauchen könnte.
Casinozer Dear Debonaire, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future. We are sorry to hear you are disappointed, however, we have checked your account further and as you have registered with an affiliate you have a particular bonus with wager that after activation done by you, it can’t be cancelled unless it expires. As explained from the support team, if we had canceled the bonus, your bonus balance will be removed, not your real balance unless you played it already. Therefore, we urge you to contact us if you wish to have more information regarding the matter. We hope to hear from you soon in order to clarify the situation, and we wish you a great day. Kind regards, The Casinozer Team
The variety of games is impressive, catering to all preferences. The deposit options are straightforward, and the inclusion of cryptocurrency adds to the convenience. You can always count on getting your payouts, and the process to transfer funds from the casino to your bank account typically doesn't take much time at all.
This casino is the worst I've ever encountered. I deposited more than 1000 euros and only managed to withdraw 350 euros. After 50 days of waiting, they claim they sent the money but my bank can't locate anything. AVOID this casino at all costs.
Casinozer Dear Armagedwnn, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future. We are sorry to hear that you experienced troubles on our website, however, as already explained we have initiated a funds call and you will need to check with your bank. Also, we kindly ask you to wait as Casinoguru is still reviewing the case. We apologise for the inconvenience caused and kindly ask you to contact us and we will be happy to help you via live chat which is open from 10:00 to 00:00. Kind regards, The Casinozer Team
I attempted to withdraw €350 with an initial deposit of €20, but the payout wasn't confirmed, so I canceled that and tried to withdraw €250. Again, the confirmation didn't come through, and I ended up canceling that too. Now I'm left waiting for the €150 payout, which is still not confirmed. I wanted to close my account until the withdrawal gets sorted, so I reached out via live chat. After five minutes of back-and-forth, they told me to send an email. Why not just say that upfront instead of trying to keep me engaged for five minutes? I sent the email, and a day later, they replied, saying I need to confirm again if I want to close my account. It’s frustrating because I already stated that in my first email! The whole situation feels very shady, especially going from a €350 payout down to €150 with no clarity on confirmations.
At first, I had a little luck and won some cash. Unfortunately, things took a turn for the worse after that. I put in a significant amount but didn’t see a single winning return. The RTP is really disappointing. I can’t shake the feeling that there’s some kind of manipulation happening. It’s a shame that I ended up depositing so much. I won’t be back here again.
Casinozer Dear Sistina, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improving our product and services as we go step into the future. We are sorry to hear that you experienced an issue with our casino, however, please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. We hope to hear from you soon in order to clarify the situation, and we wish you a great day. Kind regards, The Casinozer Team
Not worth the tip of a horn Hundreds of Euros spent not even a prize in conditions the most he gave was a few euros and shit this casino
Casinozer Dear Jocama74, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future. We are sorry to hear you have been unlucky at our casino. Please note that all our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week! Thank you once again for your review and have a great day. Kind regards, The Casinozer team
Sorry only have to give 1 star. Deposited over €200 and played various games. Free spins nil indication that bonus is triggered nil indication. I don't know if you can win anything at this casino, but I don't think so. Sorry muss auch nur 1 Stern vergeben. Über 200€ eingezahlt verschiedene Spiele gespielt. Freispiele Fehlanzeige das Bonus ausgelöst wird Fehlanzeige. Ich weiß nicht ob man bei diesem casino überhaupt was gewinnen kann ich glaube aber eher nicht.
Casinozer Dear Foni8900, First of all, we’d like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future. If you have won the bet fairly than we will pay out the winnings. We have absolutely no interest in ‘stealing’ money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino. All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. We always do our best to provide you with a response within 24 hours by email. A great support team is also available on our live chat every day from 10am to midnight. We hope to have informed you sufficiently and we wish you a great day! Kind regards, The Casinozer Team
Terrible casino, daily withdrawal cap of 500 euros!!!! Are we serious? Slot payouts are completely unpredictable, endless spins without hitting even a single combination!!! They don't have the ADM license.... limited options for sports betting and no chance to create systems. Overall, a very bad experience. Pessimo casinò, limite di prelievo giornaliero di 500 euro!!!! Ma stiamo scherzando? I payout delle slot sono assolutamente imprevedibili, giri infiniti senza ottenere nemmeno una combinazione!!! Non hanno la licenza ADM.... scommesse sportive limitate e impossibilità di sviluppare sistemi. Esperienza davvero negativa.
Casinozer Dear pier19753110, First of all, we'd like to thank you for your review. For a young Casino (and Sportsbook) operator like us, it is very valuable to get feedback from our players as we are looking to keep developing and improve our product and services as we go step into the future. We are sorry to hear you had a bad experience on the website. On the creation of your account your limits will be: 1 500€ per day / 2 500€ per week and 10 000€ per month. You can withdraw up to 50 000€ per month & 3 000€ per day, by upgrading your levels when you play on your account! More information can be found on our VIP page from the following link: https://casinozer.com/en/vip. All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. Please also note that Casinozer.com is operated with a Curaçao license you can find more information if needed on the bottom of the Website. Kind regards, The Casinozer Team
I still can't wrap my head around the negativity surrounding Casinozer. I can understand that some players may have faced issues, but for me, it truly feels like one of the top casinos available. Their website is really impressive, and it's refreshing to see something unique for a change. I haven't tried their coin system for VIP members yet, but it sounds promising; we'll see how it goes over time. Regarding the support complaints, I must have gotten lucky with a native speaker, but I can see how language barriers could create problems for others. I'm a bit let down by the current lack of bonuses, but at least they’re preferable to the overly flashy, dubious ones.
Casinozer Dear TheBaum, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. We are very pleased to hear that you had a good experience on our website. When it comes to our offers, our marketing team is always working on providing the best offers possible. We would like to inform you that we have a Telegram channel with regular offers that you can join via the following link: https://t.me/casinozer. In addition, all our players are now rewarded weekly with Freespins and Cashback, more information about this can be found here: https://casinozer.com/en/vip. We are also offering 2000,- euro every weekend to our players on our amazing Aviator game. We hope you will be one of the lucky winners! Thank you for your review and have a great day. Kind regards, The Casinozer team
This casino has a decent appearance, but everything else falls short. The support team struggles with English; they rely on translation tools and seem to have a French accent in their responses. Getting assistance is nearly impossible. It's one of the few casinos that lacks any player responsibility options. I emailed them to request manual additions, but they refused, suggesting I approach my bank instead. Their support is the most ineffective I've ever encountered. I made a few deposits, lost everything quickly, and I'm unsure if they even pay out winnings.
Casinozer Dear Jamethai888 First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. Please note that Casinozer will always do it's best to find you an agent in your native language. It may happen that there is no native speaker available. In this case, an agent will offer to help you with a translator. We always provide our best in terms of Responsible gaming. If you want your account to be closed, you only need to send us an email at accounts@casinozer.com. The relevant department will get back to you as soon as possible, with a maximum delay of 24 hours. I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino. All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. Thank you once again for your review and have a great day. Kind regards, The Casinozer team
It doesn't get any worse!! Support doesn't want or can't understand anything of what you want! They don't close Acc either, I've been waiting for days now Es geht nicht schlechter!! Support will oder kann nix verstehen von dem was man möchte! Acc schliessen tun sie auch nicht ich warte mittlerweile tagelang
Casinozer Dear Fabi84, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. We are sorry to hear that you have not managed to close your account. Please note that if you send an email to the responsible department (Accounts@casinozer.com) you’ll have an answer within 24 hours regarding the closure of your account. You would need to send the email with the email address linked to your casinozer account. This could be the reason of the non-closure of your account. Please note that we are always doing our utmost best to find you a Support Agent in your native language, however on very rare occasions it can happen that you will be assisted by an Agent who uses a Translator tool. Our sincere apologies for any inconvenience caused. We hope to have informed you sufficiently and if you have any additional questions our amazing support team is available by live chat from 10:00 - 00:00 every day of the week! Thank you for your review and have a great day. Kind regards, The Casinozer team
I received an email offering a 20 euro no deposit bonus, but when I registered and checked in the chat, they told me that the bonus was no longer available.
Casinozer Dear BurnBurn23, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to collect feedback from our players, as we look to develop and improve our products and services in the future. At Casinozer, we have offers that allow you to receive freespins once your account is fully verified. This may be the issue with your account, so please check if your verification has been completed. Our other welcome offers are linked to a minor deposit. If you have received an email offering you 20,- euro, we advise you to read the full terms and conditions and if you have any doubts please contacts us by live chat which is open everyday of the week from 10:00 - 00:00. Thank you for your review and have a nice day. Kind regards, The Casinozer team
This casino is a disaster. They take 0.5 percent in payments. It's just a money pit. The bonuses are minimal. Reviews are not great either. Overall, a negative experience. Non un buon casino. Pagamenti dello 0.5 per cento. È solo un buco nero per i soldi. Bonus ridotti. Recensioni sfavorevoli. Esperienza negativa.
Casinozer Dear Jonni, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. Please note that these fees are taken by the payment providers and not by us. If you contact our live chat which is available every day of the week from 10:00 - 00:00 they will be able to refund your deposit fees for you. When it comes to our offers, our marketing team is always working on providing the best offers possible. All our great players can join our Telegram channel where offers are published everydays. We also do giveaways, races, exclusives offers and more! I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino. Thank you once again for your review and have a great day. Kind regards, The Casinozer team
At first glance, the Casino seems impressive, but after some gameplay, its flaws become apparent. The design has glitches, there's no round-the-clock customer service, and cashouts are sluggish. On the plus side, they offer a variety of game providers and options.
Casinozer Dear Luisaa, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. We are sorry to hear that the website design did not meet your expectations. This is the first version of our website and will be modified over the next month based on the feedback we have received. In terms of withdrawal, we inform you that all requests made by our players are processed very quickly, within 48 hours maximum. Once validated, if you have used fast methods, you will receive it on your accounts within a few hours. Regarding our customer support, we are available 7 days a week from 10:00 – 00:00. If you need to reach our support department outside of these hours, you can send an email to support@casinozer.com and you will always get a response within 24 hours. Thank you once again for your review and have a great day. Kind regards, The Casinozer team
Avoid this casino. I used the High Roller Bonus. The wagering display doesn’t refresh. I mentioned this to support multiple times, but they didn’t fix anything. It’s easy to see the clear algorithm on the slots. Meiden Sie dieses Casino. High Roller Bonus genutzt. Die Wagering-Anzeige aktualisiert sich nicht. Ich habe dies dem Support mehrmals gesagt, aber sie haben nichts behoben. Klarer Algorithmus bei den Slots zu erkennen.
Casinozer Dear gamblejoe52, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. Please note that this offer was added to your account through the affiliate link you used when you registered. You have therefore received a wagering bonus. When you accept such a casino bonus, it is clearly stated that it is a permanent bonus, meaning that once you start playing with it, you cannot cancel it. Once the wager is activated, you can track your progress through the following link: https://casinozer.com/en/page/bonus-terms. All our games are from reliable providers and are run on their servers making it impossible for us to affect the outcome. All providers are independently audited by several regulators and their games are licensed. In slots, a verified and certified Random Number Generator (RNG) is used for all the outcomes and the Return to Player (RTP) is calculated over 1 million spins. Thank you once again for your review and have a great day. Kind regards, The Casinozer team
The site is a total SCAM. They refuse to return your funds when you try to withdraw. I’ve BEEN WAITING FOR 2 WEEKS TO GET MY MONEY BACK; THEY JUST REFUND IT BACK TO MY CASINO ACCOUNT OR KEEP APOLOGIZING AND CLAIMING THAT THE TRANSFER WILL BE PROCESSED IN THE NEXT 48 HOURS.
Casinozer Dear dumycs, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. We are sorry to hear that you had a bad experience with our website, however I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behaviour does not fit such a casino. We don't see any reason why this would have been miscommunicated to you on numerous occasions. Could you send an email to support@casinozer.com with the subject 'Casino Guru review follow up'? This way the email will be directed to us and I will see what the issue exactly is. Thank you for your review and have a nice day! Kind regards, The Casinozer team
very bad for a casino if there is no chat! PLAYTECH GAMES ARE OFFERED; BUT YOU CAN'T PLAY THIS: SO WRONG ADVERTISING! I only deposited because Playtech was offered, and of course I lost the bonus, unfortunately no Playtech, that's dubious ganz schlecht für ein Casino , wenn kein Chat vorhanden ist! PLAYTECHSPIELE WERDEN ANGEBOTEN; ABER MAN KANN DIESE NICHT SPIELEN:ALSO WIRD FALSCH GEWORBEN! ich hatte nur eingezahlt, weil Playtech angeboten wurde, und natürlich trotzt Bonus verloren, leider kein Playtech, das ist unseriös
Casinozer Dear Spandauer44, First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future. We would like to inform you that our site has been offering a live chat since its opening. Our live chat is available every day of the week, from 10:00 – 00:00. I invite you to access it from the main page at the bottom right. You can also send us an email at support@casinozer.com and one of our agents will respond within 24 hours. Also, after reading your comment, we checked if we could find any problem with the provider "PlayTech". No problem was found by our concerned department. We suggest you contact us directly via Live chat or email, and one of our great agents will help you access this remarkable provider! Thank you once again for your review and have a great day. Kind regards, The Casinozer team
FAQ
Is Casinozer safe and legit?
Yes, Casinozer operates under a valid gaming license and uses SSL encryption.
How long do withdrawals take at Casinozer?
E-wallets and crypto are typically processed within 24 hours. Bank transfers may take 3–5 business days.
What bonuses can I get at Casinozer?
Casinozer offers welcome bonuses, reload bonuses, and loyalty rewards.
Final Verdict
Casinozer is a solid choice for players looking for a reliable online casino with fast payments, generous bonuses, and a wide game selection.
Play at Casinozer