Malina Casino Review 2026

I found this casino extremely frustrating, with slow or unpaid withdrawals, unresponsive support, and poorly handled bonuses. My requests were often ignored, and replies felt repetitive and unhelpful. Overall, it feels unreliable and hard to trust, so I wouldn’t recommend it.

These casino brands fall well short of expectations. Customer support is a major weak point — live chat interactions often feel scripted and impersonal, with agents providing generic responses rather than addressing questions directly. Even simple issues can take far longer than they should to resolve, which makes the overall experience frustrating. Bonus management is another consistent issue. Bonuses are rarely credited automatically and often require follow-ups, screenshots, or email confirmation. Even then, delays of 20–30 minutes are common. When bonuses are finally added, the attached terms are often so restrictive that they offer little practical value. "No deposit" offers in particular feel more like a formality than a meaningful promotion. Withdrawal limits are also disappointing, especially when compared to other platforms. There is little flexibility, and players are not offered tailored incentives or recognition. Overall, the approach feels rigid and outdated. After taking the time to seek out a provincially regulated casino, the contrast is clear. Regulated platforms are more transparent in their processes and noticeably easier to deal with. By comparison, these brands feel behind the times and poorly optimized for today’s players. Unless there are meaningful improvements in customer support, bonus handling, and withdrawal policies, these casinos are difficult to recommend.

Do not bother. There is a lot more legitimate sites out there to play. Do not be desperate enough to try this one. I should have listened to the previous reviews

Customer service, chat, and VIP managers are not responding to emails!!!! Winnings are only possible with the first few deposits; after that, you can deposit thousands of euros and win absolutely nothing! I've been trying to close my account permanently for a week now, but nobody is responding at all, hoping I'll keep depositing! Simply unbelievable 🫤 Kundenservice, Chat ,u VIP-Manager, reagieren auf keine Emails!!!! Gewinne sind nur bei den Ersten Einzahlungen möglich, danach kann man Tausende Euros einzahlen, un absolut kein Gewinn mehr!!! Möchte seit einer Woche mein Konto dauerhaft schließen, aber es reagiert überhaupt niemand, mit der Hoffnung dass man brav weiter einbezahlt!!!Einfach unglaublich 🫤

The site is well made. I played for the first time and won a certain amount and made the withdrawal, but it still hasn't been credited for 10 working days. I've been contacting support for several days. They tell me that the financial department is dealing with it and they say they have a pile of arrears to clear and they will do everything to resolve the case. They say they send reminders to the financial department, which puts me as a priority, and it's very frustrating... il sito e ben fatto ho gicato per la prima volta e ho vinto una certa somma e ho fatto il prelievo ma non mi viene ancora accreditato da 10 giorni lavorativi contatto il supporto da vari giorni mi dicono che se la vede il reparto finaziario e dicono che hanno un cumulo di arretrati da smaltire e faranno di tutto per risolvere il caso dicono che danno solleciti al reparto finanziario che mi mettono in priorita e molto frustante...

Worst of all, stay away. After 5-6 blocking requests they ignored me and I managed to lose a lot of money. Οτι χειρότερο, μείνετε μακριά. Έπειτα από 5-6 αιτήματα αποκλεισμού με αγνόησαν και κατάφερα να χάσω πολλά χρήματα.

This was probably the quickest payout I’ve ever had. I withdrew 1500 NOK and it showed up in my e-wallet instantly. No need to contact support, no documents requested again. It just worked exactly how it should. Super impressed.

I’ve tried about a dozen online casinos and this one is easily my favorite. Fast withdrawals, friendly support, and a great selection of games. My winnings were paid out the same day I requested them!

I really dislike this casino. I asked them 3 days ago to close my account. They didn’t. I asked them again today and their response was - I have received your email and I’ll get back to you when I can! Wtf! I also worry about their RTPs as I have played a lot of play n go games on their website and not once got a bonus, which is very different to the usual rate at other casinos. I do NOT recommend this website, unsure why their trust rating is so high

Biggest scam!!! Winnings are not paid out Biggest scam on earth!!!!! I received a no deposit bonus on June 27, 2025, and won the maximum amount of €80. Since then, I've been waiting for a payout without success (today: July 7, 2025). They only tell me there are delays due to high payouts, but nothing more. This is not a reputable casino. Don't deposit, don't play there, and stay well away from it. If the casino pays out, I'll gladly update this review. But so far, it's a scam. Größter Betrug !!! Gewinn wird nicht ausgezahlt Größter Betrug auf Erden. !!!!!!! Ich habe am 27.06.2025 einen No Deposit Bonus erhalten und habe daraus den maximal Gewinn in Höhe von 80€ gewonnen. Seitdem warte ich auf die Auszahlung ohne Erfolg (Heute: 07.07.2025) Es wird mir nur gesagt es kommt zu Verzögerungen aufgrund Hoher Auszahlungen aber mehr auch nicht. Das ist kein Seriöses Casino. Zahlen sie nicht ein, Spielen sie dort nicht und machen sie einen großen Bogen drum herum. Wenn das Casino auszahlt werde ich gerne diese Bewertung anpassen. Aber bislang ist das Betrug

They receive deposits immediately, but you can forget about withdrawals...they supposedly take 10 days to verify the account. They respond to inquiries about winnings according to the established deadlines. Depozit primaju odmah,ali na isplatu možete zaboraviti...10 dana tobože vrti provjeru računa. Na upite o dobitku odgovaraju po zacrtanim šprancama

Avoid at all costs. If you win they will do everything in their power to not pay you out. They are dishonest. Show complete disdain a d disrespect towards paying customers. Save yourself the headache and don't play here

I am waiting for the payment of 500e from 28.4, unfortunately I will never wait, I am afraid for my money

My deposit of 300 nok got declined. Received a call from Josh saying he’s from support. He assisted me making my deposit successfully and also provided free spins. Really appreciated her kindness!

Even though it has a wide range and is a well-known casino, I was very dissatisfied with the service that did not help with my problem and kept telling me the same thing over and over. Also, their withdrawals are very slow and they do not respond to emails. Παρόλο που έχει μεγάλη γκαμα και είναι γνωστό καζίνο έμεινα πολύ δυσαρεστημένη με την εξυπηρέτηση που δεν βοηθούσε στο πρόβλημά μου και μου έλεγε τα ίδια και τα ίδια. Επίσης οι αναλήψεις τους καθυστερούν πάρα πολύ και δεν εξυπηρετούν στα email.

Malina casino is very bad. I am actually very angry with myself that I did not check reviews and other player issues with withdrawals. They also don’t want to speed up this process and ask for verification. If I ask that I want to verified - they say that they don’t need anything from me and everything is fine. That is a BIG RED FLAG. Withdrawal approvals are taking forever!! So it’s not actually the payment thats processing but just their internal system - I understand that’s done intentionally so you cancel withdrawal and continue to play. I am afraid that I will not receive withdrawal this month or if I am going to receive it all. No use to contact Customer Support - they write like robots and provide the same answers. In total I will close my account with them and not play again here but I still have to wait for withdrawal. In total my experience is really bad. Only thing that can change my mind is if they process withdrawal faster but I have no faith as thats their normal procedure. Basically - Don’t play here, choose a different casino!!!!!! This is really bad. ( I think their rating is good because they make fake accounts and I don’t believe in 9.1)

Had a question about bonuses and the customer service team responded within minutes. Very helpful and friendly! They provided clear and detailed information, making everything easy to understand. I really appreciated how quick and positive they were throughout the conversation. Hadde et spørsmål om bonuser, og kundeserviceteamet svarte i løpet av få minutter. Veldig hjelpsomme og vennlige! De ga klar og detaljert informasjon, som gjorde alt lett å forstå. Jeg satte virkelig pris på hvor raske og positive de var gjennom hele samtalen.

I liked the casino until I managed to win some money. I have 3 withdrawals on the 5th business day while they gave me 3 days to complete them. I would like to deposit again at this time at the casino but since I have not yet received my withdrawal I do not know if it is a reliable casino. As soon as I receive it I will update with a new review. Εμένα σαν καζίνο μου άρεσε μέχρι που κατάφερα να κερδίσω κάποια χρήματα.εχω 3 αναλήψεις στην 5η εργάσιμη ημέρα ενώ μου έδωσαν 3 ημέρες για να ολοκληρωθούν θα ήθελα να ξανά καταθέσω αυτή την στιγμή στο καζίνο αλά από την στιγμή που δεν έχω λάβει ακόμα της ανάληψης μου δεν ξέρω αν είναι αξιόπιστο καζίνο. μόλις της λάβω θα ενημερώσω με νέα κριτική

The casino allows banned players to play, operates illegally in Spain and evades taxes. If you ask them about this, they will close your account. I lost. I made numerous deposits and lost a lot of money. They encourage gambling addiction by allowing banned addicted players to play and fill their pockets with money. El casino permite jugar a jugadores prohibidos opera ilegalmente en España y evade impuestos si le preguntas por esto te cierra la cuenta yo perdí hice numerosos depósitos y perdí un montón de dinero. Fomentan la adicción al juego permitiendo jugar a jugadores adictos prohibidos y se llenan los bolsillos de dinero

I’ve won at least $2750 two times playing online with this casino...I am a VIP client so I have a 15% cashback on Mondays.

The big problem is with withdrawals. Although but casinos complete withdrawals many times even within minutes here they are delayed for many days even though they have a 3 day policy. And the worst thing is that they never give any information about the delay from customer service. Το μεγάλο πρόβλημα είναι με τις αναλήψεις. Παρόλο που αλλά καζίνο ολοκληρώνουν τις αναλήψεις πολλές φορές ακόμα και μέσα σε λίγα λεπτά εδώ καθυστερούν πολλές ημέρες αν και έχουν πολιτική 3 ημερών. Και το χειρότερο είναι ότι δε δίνουν ποτέ καμία πληροφορία σχετικά με την καθυστέρηση από την εξυπηρέτηση πελατών.

Days go by and the refunds are not processed, customer service is all good intentions but no solutions. Conclusion, a fraud. I have been waiting for a withdrawal of €500 for a week and I already doubt I will get it. Pasan los días y los reintegros no se procesan, la atención al cliente son todo buenas intenciones pero sin soluciones.conclusion un fraude. Llevo una semana esperando por un retiro de 500€ y ya pongo en duda conseguirlo.

Worst casino ever. If you want to save your money dont play here. They will delay your withdrawals so that you can cancel them and play them, suspicious transactions showing up on payment, customer service replies to you on 99% of occasions "you will be informed soon with email" and it will take >5 days. Stay away at all costs!!

They are scammers. I am a VIP client so I have a 15% cashback on Mondays. I lost €3700 that week so I was entitled to €550 in deposit and they only deposited €200. Do not play with this company. I also wrote to them and they do not deign to answer. Son unos estafadores. Soy cliente vip por lo que tengo un cashback los lunes del 15%. Perdí esa semana 3700€ por lo que me pertenecían 550€ de ingreso y me ingresaron solo 200€. No juguéis con esta empresa. Además les escribí y no se dignan en contestar.

My experience is horrible. I have been waiting for a €500 withdrawal for 9 days and customer service responds quickly but only gives you the runaround, telling you to wait and see if they are working on it, but days go by and they don't give you any solution. They say that it is being processed but that they hope you have patience. Mi experiencia es horrible llevo 9 días esperando una retirada de 500€ y la atención al cliente responde rápido pero solo te da largas que si que esperes que están en ello pero pasan los días y no dan solución ninguna. Que si que está procesándose pero que esperes que tengas paciencia .

The slots don't open. Only if you play with an active bonus. When the bonus runs out, you get your initial pennies back and they take away what you won in the bonus. The worst I've ever played. As slots não abrem. Só se jogar com um bónus ativo. Qd acaba o bónus volta a ter os miséros tostões inicias e retiram o que ganhou no bónus. Do pior que já joguei.

By far the worst betting I have ever played, at the beginning when I made deposits and won up to €500, withdrawals were made normally without identification. However, when I won the amount of €12300 and did the identification they asked for, it did not accept the paysafe document, while the I had everything normal as they requested, they bothered me for two months when I sent daily emails, etc Με διαφορά η χειρότερη στοιχηματική που έχω παίξει ποτέ,στην αρχή που έκανα καταθέσεις και κέρδιζα μέχρι 500€ γινόταν οι αναλήψεις κανονικά χωρίς ταυτοποιηση.Οταν όμως κέρδισα το ποσό των 12300€ και έκανα την ταυτοποίηση που μου ζήτησαν δεν δεχόταν το έγγραφο της paysafe ενώ τα είχα όλα κανονικά όπως τα ζητούσαν με ταλαιπωρούσαν επι δυο μήνες που έστελνα καθυμερινα email κλπ

I played in this casino, I don’t like the graphics, the design of the site, you always wait a very long time for a response from the support service, for residents of Kazakhstan, verification especially of the phone is a problem, there are many shortcomings, overall I’m dissatisfied Я играла в данное казино ,мне не нравится графика дизайн сайта ,ответа от службы поддержки постоянно ждёшь очень долго ,для резидентов Казахстана верификации особенно телефона проблема,много недочётов в целом недовольна

I made the deposit, received a 100% bonus and the first 20 RG, missing 180 RG they refuse to give me my spins by administrative decision! it's already the third site from the same management that refuses to give me a bonus for no reason! stay away from this site and the same management, they just want to steal your money! fiz o deposito, recebir bonus de 100% e os primeiros 20 RG, faltando 180 RG me recusam de me dar meus giros por decisão administrativa! já é o terceiro site da mesma gestão que se recusa a me dar bonus sem motivo nenhum! passem longe desse site e de mesma gestão, só querem roubar seu dinheiro!

I was suprised in positive way.1st depo 90zł and1500zl cashout.Cash on wallet in 6h.