Neon54 Casino Review 2026

This casino doesnt deserve this rating, they dont want to honour withdrawals !! Steer clear of this site !!!! Trust Pilot gave it a rating of 2.3 and it barely deserves that !!! Requested a withdrawal 6 days ago and its just sitting there "processing" . The T&Cs state they process in 3 business days but mine is in limbo . Support apologize for the delay but cant give me a reason !!

I’ve been playing at this casino for a few weeks now, and overall, it’s been a solid experience. Plenty of slots, table games, and live dealer options from well-known providers. Contacted live chat twice, both times got a reply within a minute from friendly staff who actually helped.

Great games, good payout rate, registration was easy, overall a very good site. If it stays this way, I'll stick with it. Tolle Spiele, gute Auszahlungsquote, die Registrierung war einfach, insgesamt eine sehr gute Seite. Wenn das so bleibt, bleibe ich auch dabei.

If you win, do not celebrate because you are very unlikely to ever see that money. The maximum withdrawal allowed is only $500 per day, and they claim that reaching higher VIP levels increases the limit to $750 and then $1,200. In reality, this system is designed to push players to gamble more just to access their own winnings, which works completely against you. They advertise that withdrawals are processed within three business days, but in my experience nothing has been processed at all. I have been playing with this casino for weeks and have not completed a single successful withdrawal despite multiple attempts. After reaching a new VIP level, a "VIP host" contacting me promising 24/7 support, bonuses, and personal assistance through WhatsApp, Telegram, and email. Since then, I have contacted the "vip host " numerous times across every platform for over seven days and have received no reply whatsoever. This so-called VIP support appears to be nothing more than an automated message designed to give the illusion of service. When attempting to freeze or close the account, the situation becomes even worse. Support states that only the VIP manager can close the account, yet the VIP manager does not respond. At the same time, they warn that funds left in the account may not be processed if the account is closed, effectively trapping players and discouraging withdrawals. Live chat conversations are also frequently closed without resolution, leaving no proper record of your attempts to contact them. I contacted this casino over two weeks ago clearly requesting that my account be permanently closed because gambling on their platform has been causing serious emotional and mental distress. Despite that direct request, my account has remained open and I have continued to be allowed to play, showing a serious lack of concern for player safety and responsible gaming. Responsible gaming policies should be enforced, especially when a player has clearly asked for help. If you look at the rating, there is a reason this casino sits around two stars on Trustpilot — the reviews are real and many players are reporting the same issues. If you have just started using this casino and something feels off, trust your instincts. This platform appears built to keep players depositing while making withdrawals as difficult as possible. Protect yourself and stay away!!!!!

I agree with others that this casino should be removed and I’ve no idea how it has as high a rating. I won $29,000, I waited 6 days for any sort of progress on a withdrawal (for which you can only withdrawal $800! Very low!) Nothing, kept getting told to wait. Eventually ended up gambling and lost. I asked to be excluded from a casino. One month later they still hadn’t actioned that! Had to ask again! And then they made me email again and confirm. This casino should not exist!!

I have been playing at Neon54 for quite some time now. What I like about the site is the providers available to me which is restricted on some of the other international sites. The site have always been fairly easy to navigate but man it was frustrating to play. At some point the search did not work. Pragmatic games saved in my favourites launched, but when you searched for Pragmatic games it was non-existent. Then one day I logged in and what a surprise... Brand new layout and design no more lagging and glitches. What a pleasure to play on the new site. Well done! Deposit methods are somewhat restricted for me but was able to deposit via Goole Pay and could withdraw via MuchBetter. The withdrawal took exactly three days as stated in their terms and once I received the notification that my withdrawal was approved the money was in my account. Can definitely recommend.

After depositing on this site, I contacted live support for the deposit bonus sent to my email, as it didn't give me the bonus. After a few minutes the live chat proceeded to inform me that my account was now closed due to me having a duplicate account! ... I tried to explain that over a year ago also via live chat that I had already informed them I was not longer able to recieve emails to the email address they had and I made up a new one so please shut the old account. As far as I was told this was done. Obviously not!! I emailed support and they shut me down pretty much calling me a liar ... well guess what I just found the email of that chat last year and have just sent it to them.

Neon54 is the absolute joke among online casinos. This site simply doesn't pay out any money – no matter how much you win. You wait in vain for payouts, and when you contact the so-called "support," you get nothing but standard automated responses that don't address the questions you ask. It's like talking to a bot—or worse, a bot that doesn't understand a single sentence. Serious problems? Technical glitches? Lost money? No chance. The answers are as useless as the site itself. The whole thing seems like an elaborate scam to rip you off. Honestly: Neon54 should be taken offline. As a player, you're not just ignored here, you're actively being ripped off. My advice: Stay away, delete your account immediately, and tell others about it—the more people who are warned, the better. Neon54 ist der absolute Witz unter den Online-Casinos. Diese Seite zahlt schlichtweg kein Geld aus – ganz egal, wie viel man gewinnt. Man wartet vergeblich auf Auszahlungen, und wenn man den sogenannten „Support" kontaktiert, bekommt man nichts außer automatisierte 08/15-Antworten, die null auf die gestellten Fragen eingehen. Es ist, als würde man mit einem Bot reden – oder schlimmer noch: mit einem Bot, der keinen einzigen Satz versteht. Ernsthafte Probleme? Technische Störungen? Verlorenes Geld? Keine Chance. Die Antworten sind so nutzlos wie die Seite selbst. Das Ganze wirkt wie eine ausgeklügelte Masche, um einem das Geld aus der Tasche zu ziehen. Ganz ehrlich: Neon54 gehört vom Netz genommen. Hier wird man als Spieler nicht nur ignoriert, sondern aktiv verarscht. Mein Rat: Finger weg, Account sofort löschen und anderen davon erzählen – je mehr Leute gewarnt sind, desto besser.

Friendly environment and support that serves you directly means that I will continue to play at your casino Φιλικο περιβαλλον και support που σε εξυπηρετει αμεσα εννοειται πως θα συνεχιζω να παιζω στο καζινο σας

Feeling dim. I got the feeling that everything doesn't quite match. Strangely, it always got stuck on scatters and the welcome bonus was denied without reasons. Hämärän oloinen. Tuli tunne ettei kaikki ihan täsmää. Kummallisesti jumittui aina scatterien kohdalla ja tervetuloa bonus evättiin ilman perusteluja.

The worst casino. He will pay you at first and then under the pretense that your deposit has to be wagered X1 (I bet my deposit X5 maybe even X6) he won't pay you the amount. ΄ Το χειρότερο καζινο. Θα σου πληρώσει στην αρχή και μετά με το πρόσχημα ότι η κατάθεση σου πρέπει να στοιχηματιστεί Χ1 ( στοιχημάτισα την κατάθεση μου Χ5 ίσως και Χ6) δεν θα σου πληρώσει το ποσό. ΄

one of the worst casinos on the market.. very slow withdrawals.. BEWARE.. ενα απο τα χειροτερα καζινο στην αγορα.. πολυ αργες αναληψεις.. ΠΡΟΣΟΧΗ..

Games with low payouts not big wins to keep the player balance average and slowly loose it all. RTP adjusted at least for Netent slots. Site slow with technical difficulties and in game as well. Chat is unhelpful too.

Same casino as 7signs, I recommend. Withdrawal without verification, I specify that I am a French player. Jaj deposits and withdraws an hour later, and not even 24 hours after the money was in my account Même casino que 7signs, je recommande. Retrait sans vérification, je précise que je suis joueur français. Jaj dépose et retirer une heure après, et même pas 24h après l’argent était sur mon compte

Unfortunately I can't report anything positive about Neon54 either. After several thousand euros in losses, a lot of disconnections, bonuses not granted, cashback not granted and customer service that apparently has no idea about gambling, I will no longer play at Neon54 Casino. Furthermore, verification is not possible in advance. In my opinion a huge nogo. Deposits can be made without a limit, more than a daily withdrawal of 500 euros, which then takes several weeks, since you have to verify yourself first, is also not possible. With a lot of luck, after getting lucky on the reels or tables of this house, you might get a weekly payout of 1000 euros. Auch ich kann leider nichts positives über Neon54 berichten. Nach mehreren tausend Euro Verlusten, sehr vielen verbindungsabbrüchen, nicht gewährten Boni, nicht gewährtem Cashback und einem Kundendienst der scheinbar keine Ahnung von Glücksspiel hat, werde ich im Neon54 Casino nicht weiter spielen. Weiterhin ist eine Verifizierung nicht im Vorfeld möglich. Meiner Meinung nach schon ein Riesen Nogo. Einzahlungen können ohne Limit vorgenommen werden, mehr als eine tägliche Auuszahlung von 500 Euro, die dann doch eher mehrere Wochen in Anspruch nimmt, da man sich ja erstmal verifizieren muss, ist auchnicht möglich. Mit viel Glück, nachdem man Glück an den Walzen oder Tischen dieses Hauses hatte, bekommt man vielleicht wöchentlich 1000 Euro zur Auszahlung.

Hello, Unfortunately, as an experienced casino tester, I have to say that this casino is one of the worst you've ever experienced. 1. The support via e-mail does not respond "2 days since sending the support mail" 2. The support chat is underground, the employees don't understand what you want. End the chat if you don't know what to do or if you can't/don't want to help. 3. A transaction / withdrawals are processed very slowly! That shouldn't happen at a reputable casino 4. The limits are very bad, you can pay out a maximum of €500 a day, this is a tactic used by the casinos to reinvest big wins!!! I would like to report something positive, but I can't at the moment for the reasons described. So I would be careful playing here! The provider does not have a German license "which is mandatory in Germany". Hallo, ich muss leider sagen als erfahrener Casino Tester ist dieses Casino bisher eines der schlechtesten, die man erlebt. 1. Der Support via E-Mail reagiert nicht "2 Tage seit senden der Support mail" 2. Der Support Chat ist unterirdisch, die Mitarbeiter verstehen einen nicht, was man möchte. Beenden den Chat dann, wenn Sie nicht weiterwissen oder helfen können / wollen. 3. Eine Transaktion / Auszahlungen werden sehr schleppend bearbeitet! Das darf nicht passieren bei einem seriösen Casino 4. Die Limits sind sehr schlecht, maximal 500€ am Tag kann man auszahlen, sowas ist eine Taktik der Casinos, damit Großgewinne wieder investiert werden!!! Ich würde gerne etwas Positives berichten, jedoch kann ich es derzeit nicht aus den beschriebenen gründen. Daher würde ich vorsichtig sein, hier zu spielen! Eine deutsche Lizenz "was zwingend in Deutschland benötigt wird" hat der Anbieter nicht.

A very bad casino I've never experienced anything like that. The live chat isn't of any use either. At the beginning there were high profits and free spins within the game, but that suddenly changed, no or only small profits and, above all, no more free spins, 400-500 euros invested and no more profits made, let alone Because free spins are given 2-3 times with small winnings, that's it. This casino was happy to take my money and the worst thing is that the site keeps hanging up, you have to leave the site and register again, which seems to be a scam, because it was possible at the beginning I played through quite well, there were also wins, but when there were no more wins, the page kept hanging up, annoying. Ein sehr schlechtes Casino Sowas habe ich noch nie erlebt.Der Live Chat ist auch nicht von nutzen.Am Anfang hohe Gewinne und freispiele innerhalb des Spiels aber das ändert sich schlagartig keine oder nur kleine Gewinne und vorallem keine freispiele mehr 400-500euro investiert und keine Gewinne mehr gemacht geschweige denn freispiele erhalten 2-3mal mit kleinen Gewinne das wars .Mein Geld hat dieses Casino gerne genommen und am schlimmsten ist das sich die Seite immer wieder aufhängt man die Seite verlassen muss und wieder neu anmelden das scheint eine Masche zu sein ,denn am Anfang konnte ich ganz gut durch spielen da gab es auch Gewinne aber als es keine Gewinne mehr gab hängte sich die Seite immer und immer wieder auf nervig .

Casino have few good sides but also bad issues. Deposit and withdrawal works ok and quickly. Some technical problem with slots, few dont open at all, some you have to re-open every 5 minutes. Worst things, and reason why i closed my account after one day is at casino dont offer any responsibility gaming tools. Always better avoid greedy casino like this.

Beware of fraud. No payout of winnings. Support also very bad and ignorant. Just don't pay anything Vorsicht Betrug. Keine Auszahlung von gewinnen. Support auch sehr schlecht und unwissend. Bloss nix einzahlen

Very good banking easy playing only issues are bonuses having to request each time is old school

I have only had good experiences so far. There are many casino.games. The withdrawal will be made within a 3 working day

Hello, here are my experiences with neon, which I also gave when I closed my account: For some deposits, the bonus is credited immediately. With others you have to contact the support, then there is the 50% bonus and the FS immediately, with others the 50% is credited and the support has to be contacted again for the FS. In the case of transfers via "Sofortüberweisung", it is then stated that the deposit will take several days to be credited, depending on the day of the week. Even if the day is reached, you have to contact support and send the deposit slip. Even that is no guarantee that the deposit will be credited and you will not be informed that the payment has been credited. You simply notice a higher account balance. Even today, I'm missing €50 from a deposit that wasn't credited despite the receipt being sent. All in all, it's very tiring when you know up front that almost every deposit requires more contact requests. Cashbacks, which are granted in different amounts from level 3, must be applied for every week, there is no automatism. Also, this only applies to live casino games, not slots. There are much better VIP programs out there. Furthermore, there is no self-exclusion option on the site. You always have to contact support, who will then try to persuade you to stay while the account remains open. Hallo, hier meine Erfahrungen mit Neon, die ich so auch bei meiner Kontoschließung abgegeben habe: Bei manchen Einzahlungen wird der Bonus sofort gutgeschrieben. Bei anderen muss man den Support kontaktieren, dann gibt es die 50% Bonus und die FS sofort, bei weiteren werden die 50% gutgeschrieben und für die FS muss der Support erneut kontaktiert werden. Bei Überweisungen per "Sofortüberweisung" steht anschließend, dass die Einzahlung je nach Wochentag mehrere Tage benötigt, um gutgeschrieben zu werden. Selbst wenn der Tag dann erreicht ist, muss man den Support kontaktieren und den Einzahlungsbeleg übersenden. Selbst das ist dann keine Garantie dafür, dass die Einzahlung auch gutgeschrieben wird und man wird nicht informiert, dass die Zahlung gutgeschrieben wurde. Man bemerkt einfach einen höheren Kontostand. Noch heute fehlen mir 50€ einer Einzahlung, die trotz Belegübermittlung nicht gutgeschrieben wurden. Alles in allem ist es sehr ermüdend, wenn man von vornherein weiß, dass mit fast jeder Einzahlung weitere Kontaktanfragen nötig sind. Cashbacks, die in verschiedener Höhe ab Level 3 gewährt werden, müssen jede Woche neu beantragt werden, da gibt es keinen Automatismus. Außerdem gilt das nur für Live Casino Spiele, nicht für Slots. Da gibt es deutlich bessere VIP-Programme. Des Weiteren gibt es keine Möglichkeit des Selbstausschlusses auf der Seite. Man muss immer den Support kontaktieren, der einen dann zum Verbleib überreden möchte während das Konto weiterhin geöffnet bleibt.

I have played at this casino for sometime. From the beginning I tried to verify my account but still at this time the verification section says it requires nothing from me. Today I tried to make a withdrawal of €3200. It would not allow me and a message popped up stating my limit was 3000. I then tried 3000 and a message again popped up to say my limit was 500. I withdrew 500 and went to withdraw again and it said I had reached my withdrawal limit. I contacted live support and was told I was a level 1 player and my maximum withdrawal per day/24 hours is 500 I am allowed a maximum of 3 pending withdrawals When I asked how long a withdrawal would be pending I was told 3 business days I have established now it will take weeks to withdraw all of my winnings Is this not illegal How can a casino cap my winnings yet allow me to deposit what I want. Can someone advise how I can complain as the website is vague

DON'T GO ABOVE ALL IT'S THIEVES I PLAY BEAUTIFUL AS SO IMPOSSIBLE TO WIN BIG IN QUEBEC NETTEN IS ILLEGAL AND THEY MAKE IT PLAY THERE HAVE BONUSES WE HAVE TO WAIT 20-30 MIN BEFORE PLAYING ON CHATS C THIS IS SHIT EDGE TO EDGE ATTENTION I PLAYED JACK HAMMER 3 BONUDS IN A ROW 3$ N'ALLEZ SURTOUT PAS C'EST DES VOLEURS J'AI JOUEZ BEAU COMME AUTANT IMPOSSIBL DE GAGNEZ GROS AU QUEBEC NETTENT EST ILLÉGAL ET IL LE FONT JOUER IL ONT DES BONUS QUE NOUS DEVONS ATTENDRE 20-30 MIN AVANT DE JOUER SUR LES CHAT C'EST DE LA MERDE BORD EN BORD ATTTENTION J'AI JOUER A JACK HAMMER 3 BONUDS DE SUITE 3$

Preferably no star at all. Always technical problems in the middle of the game. -"Server problem"...customer service was stressed out because of technical problems. I've complained umpteen times it always says let me check it out for a moment. When asked about compensation, the answer I got was 50 euros deposit then bonus. When I wanted to close my account see there 100 euros without deposit. In some cases, free spins are booked twice even though there is only one round of play. EVEN the last 10 cents were suddenly no longer available in the player account. I said the should nmri delete account I'll have it checked I think Am besten gar kein Stern. Immer technische Probleme mitten im Spiel rausgefallen. -"Serverproplem"...Kundendienst war gestresst nehmen aufgrund technischer Probleme keine Anfragen. Habe mich zigmal beschwert immer heisst es einen Moment lassen sie mich das überprüfen. Auf der Frage nach Entschädigung bekam ich als Antwort 50 Euro Einzahlen dann Bonus. Als ich mein Konto schließen wollte siehe da 100 Euro ohne Einzahlung. Teilweise werden Freispiele doppelt gebucht obwohl nur eine Spielrunde ist. SOGAR die letzten 10 cent waren auf einmal nicht mehr am Spielerkonto vorhanden. Ich habe gesagt die sollnmri Konto löschen ich werde das überprüfen lassen denk ich

I like this casino little slow loading some games but I withdrew funds in just over 24 money was in my account!

Trying not to be too biased as I just love original and innovative casino (even if the casino systems are not the best)... And Neon54 does just that : the platform is new and far from perfect, but its crazy spirit is a real breath of fresh air. And their platform works perfectly fine on mobile - which is far from being the norm for online casinos...

For two months I have been trying to make a withdrawal of 300 euros but they have always blocked the transfer once for banking problems another with Visa again because I had to use a PC then when I used it they did not know the reason why it was not good however in the end I destroyed all the capital and closed the account Run away Da due mesi ho cercato di fare un prelievo di euro 300 ma mi hanno sempre bloccato il bonifico una volta per problemi bancari un'altra con la Visa ancora perché dovevo utilizzare un PC poi quando l'ho utilizzato non conoscevano il motivo perché non andava bene comunque alla fine ho distrutto tutto il capitale ed ho chiuso il conto Scappate

Good welcome bonuses, amazing design, will come back again