WinDetta Casino Review 2026

I made two deposits on this site. The first took 12 Hours to be charged on my Windetta account (money was charged instant from my bank). The second one is still pending after 80 hours!!! I sent them 10 Mails, wrote to live chat 2 times and im still waiting. I sent them proof of my bank and they always answer with automatic answers. Im not even talking about the bad RTP i had on my first deposit, because maybe it gets better (but i dont think so). But its insane how a deposit can take that long. Really bad service.

I've been playing there for over 2 months now and have had a good experience overall. I lost all of my first 10 deposits but then I won big. Everything was paid out quickly too. Ich spiele jetzt seit über 2 Monaten dort und habe insgesamt gute Erfahrungen gemacht. Meine ersten 10 Einzahlungen habe ich alle komplett verloren aber dann habe ich doch noch groß gewonnen. Wurde auch alles schnell ausbezahlt.

I have near a month of experience with this casino but in my opinion it wa enough to rate it maximum for now. Daily proper promotions, huge variety of games, short withdrawal period and nice support. Would like to speak especially about support - a little episode. I had lost a progress in a game which demand too many bets to collect. I spent 4-500 Euros in total to reach the final stage but when I made the last deposit to finalize my progress I see all the progress was lost. After a couple times of explaining to agent the matter they found out and confirmed that it was a technical issue which brought to progress loss and accepted a fair compensation for me. So sometimes software my have issues in any casino but the most important is that the management and support give fair decisions in that matters - they do, good for clients and for casino.

After playing and losing some money i decided to stop gambling and close the account on windetta. I found out there are no options on their site for closing the acc or taking a break, but clicking on the "Responsible Gaming" button I saw there is a information that when you want to close your account and have gambling problems you just need to write down a email to their support team and that ´ s it. I wrote the E-Mail on the 28.03.2024 and told them to close my account ASAP because I don´ t want to gamble anymore. The next day and the day after I checked if my account was closed, it was not. I thought ok maybe it takes a while. Two days ago i logged in and my account was still not closed, also I have NOT got any e-mail response from the support. I checked my spam folders also but nothing! Then two days ago i logged in and i could play and the acc was not closed, i played again and lost 1000€. After that I wrote them again the same night and STILL have got NO RESPONSE, no answer! I also asked them for a refund because they have not closed my account when I asked for, if they closed my acc when asked I would not play anymore ther! BUT my account was closed the next morning (again, no answers)! I contacted the live chat support and boy, that is the worst experience I ever had with a live chat (i asked if he was a bot or a real person)! The first time she told me i have got a answer from them a few days ago but I NEVER got a mail from them! Today i contacted the live support again and he told me I need to wait for the response and that it can take a while, and that they have not sent me any e-mails yet and I should wait more! It does not matter what I ask them the only answer is i should just wait for the answer! I am waiting 10 days now and NOTHING! Be careful with those scammers not closing your account when you ask them, even when it is clearly stated on their site that you just need to send a e-mail and ask for closing! When you click on their responsible gaming button this is what you see: You can always contact our support department at support@windetta.com and ask to terminate your Windetta account... After that we will take necessary measures to completely block you from our site... THIS IS NOT TRUE! They don´ t care, they don´ t help you or answer you! Go play somewhere where you have the options directly on the site.

I love this casino. The game variety is fantastic, and the payouts are impressive. I have already had a couple of nice wins. Also I like the design, my favorites colours:) Highly recommend!

Absolute rubbish...support via email NEVER responds...then I won 1500€ in a PlaynGo tournament in second place and haven't received it to this day because these criminals always find some arguments and excuses. All in all an absolute pile of rubbish including unfriendly support Absoluter Müll…support via email antwortet NIE….dann habe ich in einem Tunier von PlaynGo auf Platz 2 gewonnen 1500€ und diese bis heute nicht erhalten da diese verbrecher immer irgendwelche Argumente und ausreden finden alles in allem ein Absoluter Müllhaufen inkl unfreundlichem Support

I have previously tried to finish the verification process and it said it could not be done on its website. I have sent the Emails to their financial and support team, but no response about how long it can be done and no response after I have sent my documents. I have been waiting for 2 days to get my verification finish. Now my verification is done, but I still can’t withdrawal via bank transfer, because this casino required me to deposit another minimal amount by using the same payment method which is the bank transfer to be able to withdrawal via bank transfer! And the worst thing is you can’t deposit via Bank transfer, as they don’t have this deposit option for players to choose at all!! So now I have to contact their financial department again and be waiting for their slow reply to see how I can get my money back! What a ridiculous requirement! You need to pay more money in to get your money back. I’ve never seen such unfair and unreasonable requests in all other online casinos! Their financial department never respond your questions in time. I believe that they are just trying to delay your withdrawal so they can pay you slower or even not pay you back. They just wait till you lose them all! I’m not gonna give up and I’m not gonna let them go with my money like this. So dodgy!

Very good selection of games, good and fast support. Website is very clear and well structured. Sehr gute Spielauswahl, guter und schneller Support. Webseite ist sehr überschaulich und gut strukturiert.

I'm verified, I hope the payout is going just as smoothly now! Then it can really become one of my favorites! PLAYER1114374 Verifiziert bin ich , hoffe mal die Auszahlung läuft jetzt genauso reibungslos! Dann kann es echt eins meiner Favoriten werden! PLAYER1114374

Not recommended casino,they send me an sms promoting me this new casino with 100% bonus,I registered made deposits worth 1200 euros and after I won 1400€ they closed my account and written off my balance because I had applied self exclusion on a sister site but they mention nowhere the list of the affiliated casinos.Still fighting to at least get my deposits back.Support is also useless and they don’t reply to emails.